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Automattic
Worldwide

Making the web a better place

Our common goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world.

Lifelong Learning

Learning & Growth

I will never stop learning.

The first and most important line of the creed means that you’re never finished. There is always more to learn. Your list of unread books is always going to be longer than the ones you’ve read.

The enemy of this is thinking you’re right, putting too much weight on your experience, or passing up an opportunity to understand someone’s point of view.

2017 Designer Meetup in Detroit at Kay Willingham’s Art in Motion

Thoughtful Impact

Thoughtful Impact

I won’t just work on things that are assigned to me.

The full potential and creativity of any Automattician won’t be completely reflected in their assigned tasks or OKRs, or documented in the issue or task tracker a team might use. It’s possible to survive by doing just what’s asked of you, but to truly thrive involves bringing something above and beyond to your work and making sure everything you leave your mark on is something you’re proud of.

Of course, the subtext and assumption is you’ve already done what you were assigned!

Our “Patronus Team” (happiness engineering) in Japan

Curiosity & Innovation

Curiosity & Innovation

I know there’s no such thing as a status quo.

We should never do something just because that’s the way it’s been done before. Decisions in the past were (hopefully) made with the best information available at the time, but if we’re always learning then our future selves will be infinitely better suited to discern and decide a course of action. (Corollaries: If you are not embarrassed by your old code, you’re not learning enough. If you’re not embarrassed when you ship your first version, you waited too long.)

Work from first principles, and make sure you understand (really understand) what came before you.

Lori McLeese, Head of Human Resources, on working at Automattic

Customer-Driven

Customer-Driven

I will build our business sustainably through passionate and loyal customers.

Automattic Grand Meetup 2019 in Florida, USA

Collaboration

Collaboration

I will never pass up an opportunity to help out a colleague.

It doesn’t matter who you report to or what division you’re in. If you’re an Automattician, every other Automattician is your colleague. A culture where we always try to help one another is the one we all want to work in.

Taken more broadly, “colleague” is all those in the same role in the world. Can you write a blog post or give a talk that will help everyone who is exposed to it?

Part of helping someone is communicating clearly. This doesn’t mean saying “yes” to every request. The distance between saying you’ll help someone and actually helping them is a gap often created with the best intentions. But when we don’t bridge that gap, accountability suffers throughout the organization. Our desire to help might make it tempting to tell someone we’ll do something, but we should always be impeccable with our word.

Our “Team Pi” (WooCommerce Marketing) in Cape Town, South Africa

Impact at Scale

Impact at Scale

I am more motivated by impact than money and I know that Open Source is one of the most powerful ideas of our generation.

Money is totally fine, and it’s completely necessary in our current socioeconomic system for everything we want to accomplish as a company — and for many things individually. A good attitude is summed up in this Walt Disney quote, which Facebook bogarted in Zuck’s letter in their S-1:

"We don’t make movies to make money, we make money to make more movies."

Making money is okay — in fact, it’s one of the freedoms enabled by the GPL, and no one should feel embarrassed about discussing compensation with HR. But we work for more than just a paycheck.

Allan Cole, Theme Imagineer, on working at Automattic

Conscious Communication

Conscious Communication

I will communicate as much as possible, because it’s the oxygen of a distributed company

This is probably true in all relationships, but especially in the long-distance ones we’re in during most of the year at Automattic. This is one of the areas where we differ from the late, great Douglas Adams who wrote of the Babel fish:

"Meanwhile, the poor Babel fish, by effectively removing all barriers to communication between different races and cultures, has caused more and bloodier wars than anything else in the history of creation."

Repeatedly in our work, we find the opposite: poor communication (and understanding) is at the root of every disagreement, conflict, and poorly managed project. When people understand each other, difficulties melt away. (Most true conflict in a work environment is imagined.)

The reference to oxygen is not accidental: too much oxygen can be fatal as well. As a group scales past the level where it’s most efficient for everyone to keep up with everything, it’s important to invest time from an editorial mindset making sure that the right information isn’t just published, but it’s heard and understood by those who need to.

Automatticians at our Grand Meetup closing party

Persistence

Persistence

I am in a marathon, not a sprint, and no matter how far away the goal is, the only way to get there is by putting one foot in front of another every day.

But it’s still a race.

Given time, there is no problem that’s insurmountable.

The key here is “given time.” Much of the work that we do is hard. It’s easier to put everyone in the same database. It’s easier to put everyone on the same domain, and you look much better on comScore rather than being dark matter. Open source eventually dominates every market it enters, but sometimes “eventually” can take a while. For online publishing and content management systems, WordPress helped it happen quickly. “Linux on the desktop” is perpetually a few years away.

We have to be comfortable swimming upstream, with most of the world considering us wrong for long periods of time. This is uncomfortable. Sometimes it means we’ll be ostracized. More often people, “Silicon Valley,” or the market will consider us parochial, unambitious, or just plain stupid. They’ll be right unless our success proves differently.

Automattic, making the web a better place
It's probably a lifelong mission, to be honest. The idea is to give everyone, regardless of what language you speak or how much money you have, the ability to have a voice online using the best software in the world. — Matt Mullenweg Founder & CEO
500+
Deployments each week
30k+
Support interactions each week
200k+
Messages sent each week
127M
Monthly unique visitors at Wordpress.com

All Remote

We’re a distributed company with 1,173 Automatticians in 75 countries speaking 93 different languages.

Benefits & Perks

🗓
Open Vacation Policy (no set number of days per year)
We encourage employees to take the time they need for vacation, to pursue their own interests, to stay healthy, and to spend time with friends and family.
☕️
Home Office Setup & Coworking Allowances
Working from a coffee shop? You can use your coworking allowance for the requisite latte!
📚
Continued Learning
We happily provide or reimburse hardware and software you’ll need, as well as books or conferences that promote continued learning.
🏥
Company-Sponsored Life Insurance
Automattic provides emplocompany-sponsored life insurance
🍼
Open Parental Leave
Open parental leave (includes maternity, paternity, and adoption). If you’ve been with Automattic for 12 months, your leave is fully paid.
💻
Anniversary Gifts
WordPress-branded laptop at your four-year anniversary. A spiffy set of wireless headphones at your seven-year anniversary.
🌴
Sabbaticals
Paid two to three-month sabbatical encouraged every five years.
🗺
Company Travel
We cover all costs of company travel, so dust off that passport! Your team will get together one to three times per year in locations around the globe.
💰
Other Benefits
Depending on your country: health, vision, and dental insurance; matching retirement/pension contributions; childcare vouchers; income protection; and travel insurance.

Hiring Process

Our hiring process follows three guiding principles: it's fair and inclusive, it's enjoyable and a learning opportunity, and we give people the courtesy of a quick response.

  1. Application - Apply to one of our open positions!

  2. Interview - If your application matches the role, you'll be invited to interview with us.

  3. Project - When you make it past the interview stage we’ll do a project together on contract, typically lasting between two to six weeks depending on how much time you can spend, to see how we work together (learn more about our global hiring guidelines).

  4. Job Offer - When you join full-time, you’ll do customer support for WordPress.com for your first two weeks and spend a week in support annually, for evermore, regardless of your position. We believe an early and ongoing connection with the people who use our products is irreplaceable.

If you’re applying for an engineering position, you can learn more about the process you can expect.

I think the thing I like most about the company is the people. I believe in Matt’s vision for WordPress and Automattic, I have a great team lead who I feel believes in me and pushes me to get better, and I have a great group of team mates who have become friends.
— Eric Binnion Code Wrangler at Automattic

Open Positions at Automattic

44 roles across all teams

Account Executive, North America (VIP)
Business Development & Marketing
Worldwide
Director of Carrier Partnerships - WooCommerce
Business Development & Marketing
Worldwide
Growth Analyst, WordPress.com (Marketing)
Business Development & Marketing
Worldwide
Growth Marketer, Jetpack
Business Development & Marketing
Worldwide
Growth Marketing Manager, WooCommerce
Business Development & Marketing
Worldwide
Head of Growth Marketing, Jetpack
Business Development & Marketing
Worldwide
Head of Technology Partnerships (VIP)
Business Development & Marketing
Worldwide
Partner Manager, WooCommerce
Business Development & Marketing
Worldwide
Sales Account Manager (Tumblr)
Business Development & Marketing
Worldwide
Senior Brand Partner (Tumblr)
Business Development & Marketing
Worldwide
Senior Brand Partner, Entertainment (Tumblr)
Business Development & Marketing
Worldwide
Design Recruiter
Design
Worldwide
Senior Product Designer
Design
Worldwide
Enterprise Engineer (VIP)
Engineering
Worldwide
Senior Analytics Engineer
Engineering
Worldwide
Senior Data Engineer
Engineering
Worldwide
Senior Data Scientist (Tumblr)
Engineering
Worldwide
Senior JavaScript Engineer
Engineering
Worldwide
Senior Quality Engineer
Engineering
Worldwide
Support Software Engineer (VIP)
Engineering
Worldwide
Systems Engineer (VIP)
Engineering
Worldwide
Systems Wrangler
Engineering
Worldwide
Happiness Engineer
Happiness
Worldwide
Support Engineer (VIP)
Happiness
Worldwide
Commercial Counsel
People, Legal, & Finance
Worldwide
Director of Technical Recruiting
People, Legal, & Finance
Worldwide
Facilitator Coach
People, Legal, & Finance
Worldwide
Legal Policy & Operations Wrangler
People, Legal, & Finance
Worldwide
VIP Revenue Accounting Operations - Team Lead
People, Legal, & Finance
Worldwide

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